Contact Us

General Food Orders (non-Holiday)
NYS DOCCS Food Orders placed by Friday at 8pm EST are guaranteed to ship the following Monday or Tuesday. Tracking will be sent the day after your package leaves our warehouse. 
Thanksgiving 2025 Holiday Delivery Schedule
NYS DOCCS Food Orders placed by Friday, November 21st at 8pm EST are guaranteed to ship on Monday, November 24. NYS DOCCS 1-Day Facilities will be delivered on Tuesday, November 25. NYS DOCCS 2-Day Facilities will be delivered on Wednesday, November 26. GROONO/S cannot guarantee when the facility will release the package to the inmate.

Telephone Number 

1-888-487-6645

Customer Service Representatives are available to answer your calls, Monday through Friday between 10am and 5pm EST.

Mailing Address

335 South Broadway, Suite #435

Yonkers, NY 10705

Can't Find a Product

If you do not see what you are looking for, please call or email us at info@groonos.com. You will receive a response with availability and price. All correspondence will be acknowledged in writing, please be patient for our response. Family members are welcome to contact us.