Terms & Conditions

General: Payments are required with your order. We accept payment in the form of checks and money orders by mail and credit cards online and over the phone. GROONO/S reserves the right to refuse service to anyone for any reason at any time. Only when allowed by the institution, family and friends who
wish to order for an inmate may do so. Orders may be placed online, over the phone or by mailing an order form. Call our toll-free number 1-888-487-6645 or email us info@groonos.com for information regarding your order. The headings below are included for convenience and will not limit or otherwise affect any terms.

Catalog Errors & Modifications: The merchandise in this catalog is described with reasonable accuracy. Throughout the season many manufacturers make slight changes in design, style, and color. Specifications are subject to change without any notice. Prices are subject to change without notice. We reserve the right to modify or discontinue any product without notice at any time. GROONO/S is not liable for any modifications, price changes, or discontinuance of products. Discontinued Items: If a manufacturer has replaced an item with an updated model, we will ship it in replacement of the discontinued item. If there is no direct replacement available or no alternate selection made by the purchaser, a refund will be issued. 

Facility Restrictions: Please check the regulations at your facility prior to ordering, some items in this catalog may not be allowed at every facility. 
Out of Stock Items: We suggest providing alternate item choices in case that an item is not available. A refund will be issued for items that are temporarily out of stock unless you indicate otherwise on your order. 

Disclaimer of Warranties; Limitation of Liability: You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through
the service are (except as expressly stated by us) provided &; as is &; and &; as available &; for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied
warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall GROONO/S, our officers, employees, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification: You agree to indemnify, defend and hold harmless GROONO/S and our parent, subsidiaries, affiliates, partners, officers, directors, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Hold GROONO/S Harmless: You hereby agree to hold GROONO/S harmless against and from any and all loss, suits, causes of action, proceedings, costs, damages, liabilities and expense arising from any food or other product defect, malfunction, expiry, and damage sold by GROONO/S. You undertake to, more specifically, hold harmless GROONO/S from any loss, suits, causes of action, proceedings, costs, damages, liabilities and expense arising from any food-borne or food-related illness or sickness, medical condition, or psychological condition that is relating to any transaction between you and GROONO/S.
Such costs and expenses shall include, without limitation, attorneys; fees and costs of litigation arising out of or relating to any transaction between you and GROONO/S.

Privacy: We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to
personalize your shopping experience.  We do not keep your credit card information on file. We do not share any of your information with advertising or marketing companies. We will however release account and other personal information when we believe release is required by law; or to enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or
safety of GROONO/S, our users, or others. In assisting with credit risk and fraud reduction we may share your information if we deem it advisable.  
Our secure servers protect your information using advanced encryption techniques and firewall technology. We use cookies; to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
If you have any questions or concerns about our Privacy Policy please contact us at: info@groonos.com or 335 South Broadway, #435 Yonkers, NY 10705.

Privacy on Other Web Sites: Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.

Typographical Errors and Site Glitches:  In the event a product is listed at an incorrect price due to typographical error or other error, GROONO/S has the right to refuse or cancel any orders placed for product listed at the incorrect price.  If there is a glitch due to any billing mechanism causing a customer
to not get billed correctly, GROONO/S has the right to refuse or cancel any orders placed for any product effected by this glitch. GROONO/S shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, GROONO/S shall expeditiously issue a credit to your credit card account in the amount of what was charged to the credit card for the transactions impacted by an error or glitch.

Severability: In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Governing Law: These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States or the State in which services are rendered, whichever GROONO/S prefers if a choice is legally permissible.